Privacy Policy
Introduction
At Bricks and Robots, we value your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or use our services. We respect your privacy and act in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Data we collect.
We collect the following personal information from parents or guardians when they submit information through our forms:
Full name of parent/guardian
Email address
Phone number
Child's name
Child's date of birth
Optional comments (such as special needs or preferences)
For refund requests, we also collect:
IBAN and name of parent/guardian
We also take photos and videos during classes, which we may use for promotional purposes, as described in the image use guidelines below.
2. How we collect data
We collect personal data through:
Forms on our website, hosted by Squarespace
Direct communication (by email or phone)
Cookies and similar technologies, following your consent via the cookie banner
3. Purposes of data collection.
We collect and use your personal data for the following purposes:
To provide and customize our services
For processing payments and refunds
To communicate about your child's participation in our classes
For marketing and analytical purposes through tools such as Google Analytics, Facebook/Meta and other platforms
To share photos and videos of classes with parents and for promotional purposes
4. Data sharing
We may share your personal information with third parties to provide our services, including but not limited to:
Website and form providers: such as Squarespace
Payment processors: such as Stripe and Moneybird
Analytics and marketing platforms: such as Google Analytics, Facebook/Meta, and other marketing tools
Employees/teachers: for managing classes and communicating with parents
Other service providers: We may share data with companies that provide accounting, legal or other professional services.
In addition, we may share your data with other tools, platforms or service providers necessary to operate and improve our services. We ensure that these third parties comply with appropriate data protection standards.
5. Data Retention
We will retain your data until you request us to delete it. You may contact us at any time to request deletion of your data, and we will process this request in accordance with the AVG.
6. Data Security
We take reasonable precautions to protect your data from unauthorized access, and we also rely on third parties such as Squarespace, Stripe and Google for the security of data stored or processed through their platforms.
7. Your rights
Under the AVG, you have several rights regarding your personal data, including:
Right of access: You can request a copy of your personal data at any time.
Right to rectification: You can ask us to correct any incorrect or incomplete data.
Right to erasure: You can ask us to delete your data.
Right to restrict processing: You can ask us to restrict the processing of your data.
Right to data portability: You can ask us for your data in a structured, machine-readable format.
8. Use of photos and videos
We may take photos and videos during classes and events to celebrate children's achievements and for promotional purposes. By enrolling your child, you give us permission to take and use these images. If your child's face is clearly visible, we will seek your explicit permission before sharing the images online or in the media.
Parents may share photos showing their child's creations, as long as the faces of other children or teachers are not recognizable. If someone else's face is visible, you must ask their permission before sharing the photo.
If you do not want your child to appear in photos or videos, please let us know in writing.
9. How to contact us
Do you have questions about this Privacy Policy or want to exercise your rights with respect to your personal data? If so, please visit our Contact Us page.